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Privacy Policy

The protection and security of personal data is of paramount importance to http://dhmgroup.com. We collect and process personal data in accordance with applicable data protection and privacy laws and regulations, including the GDPR (the EU Data Protection Regulation).

We want you to know what personal data we collect when you visit our website, use our services or offerings, and how that data will be used. We also want you to be aware of how we will protect your personal data from manipulation, loss, destruction, or improper use. Information on this is contained in our Privacy Note.

We employ a range of technical and organizational security measures to safeguard your personal data from accidental or intentional manipulation, loss, destruction, or unauthorized access by third parties. These measures are designed to ensure the confidentiality, integrity, availability, and stability of the systems and services that process your data.
Our security measures include, but are not limited to, data encryption, firewalls, and password protection.

We constantly review and improve our personal data processing practices and security measures in accordance with the latest technological developments and industry best practices.

It is important to note that while we take every reasonable measure to protect your personal data, you are ultimately responsible for ensuring the proper use of security devices, such as anti-virus software, when using our websites and services to prevent unauthorized access by third parties.

The term «Personal data» refers to any information that specifically identifies or is used to identify you, such as your name, address, telephone number, email, or billing information. We collect and process Personal Data only if permitted by law or if you have given your prior consent. We will process and store your information to the extent permitted by law and necessary to achieve the purpose for which it was collected. For information on your rights of withdrawal, cancellation, and deletion, please refer to Sections 5 and 9.

The processing of Personal Data depends on our interaction and requires your consent or a legal basis. This includes:

Inquiries and information requests:
We use your Personal Data to process and respond to inquiries and information requests.

Offline and online marketing:
We may communicate with you about our products, services, events, and customer surveys in the steel industry. We may also conduct analysis, which includes a combination of data collected from you offline and online, to provide information or offers, events, customer surveys that may be of interest to you in the field of metallurgy.

In the event that a data collection form contains fields that are designated as mandatory or marked with an asterisk (*), it is imperative that the information in question is provided, as stipulated by both legal obligations and the terms of the contract. Moreover, failure to supply the necessary information may impede one's ability to enter into a contract, obtain services, or realize a stated objective. It should be noted that, in the absence of the required information, we shall be unable to fulfill the obligations of the contract or provide the requested services.

Your personal data may be shared with third-party service providers and other partners of http://dhmgroup.com in order to process your orders and requests. In addition, your personal data may be shared with vendors who provide services to http://dhmgroup.com, such as printers, mailing lists, advertising agencies, internet service providers, IT companies, and data centers. Furthermore, we may share your information with other affiliates of http://dhmgroup.com, especially for support, processing, delivery, or marketing purposes.

Our suppliers and other partners are only authorized to process your personal data for our specific purposes. Any transfer of your personal data to third parties is governed by our confidentiality policy.

You have the right to object to the processing of your personal data by us, based on your specific circumstances, subject to any legal requirements or rights.

If you decline to provide data for processing or wish to withdraw your consent, please send a brief message to the email or postal address indicated in section 9.

Cookies are small files that are stored on your computer's hard drive through your web browser or other programs. These files are stored locally on your computer's hard drive and can be retrieved later.

Cookies are used on the http://dhmgroup.com website to facilitate and provide necessary technical features to make our website user-friendly, meet your needs, and measure visits to our website for marketing and optimization purposes.

Under certain circumstances, third-party cookies may also be used (e.g. for retargeting) to allow providers to carry out their functions.

Session cookies are used only for the duration of the session. These cookies are deleted after the end of the session, i.e., after leaving the site or closing the browser window. Under certain circumstances, third-party cookies may also be used (e.g. for retargeting) to allow providers to carry out their functions.

Other cookies remain on your device for a longer period of time and allow us to recognize your browser the next time you visit.

You can enable or disable the use of cookies - as well as web tracking - through your web browser settings. You can set your browser to notify you when cookies are enabled or disabled altogether. However, if you disable cookies, you may not be able to use the full functionality of our website. Information on how to do this is available for popular browsers at the following links:

provided by Google Inc., located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA («Google»).

Google Analytics uses cookies that are stored on your computer to analyse your use of our website. The information generated by the cookie is usually transmitted to a Google server in the USA and stored there.

However, by activating IP anonymization on the Google website, your IP address will be shortened by Google in advance within member states of the European Union or in other countries of the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.

Google has signed a contract with the EU Privacy Shield (EU-US Privacy Shield). The EU Privacy Shield is used as the basis for proper data protection in accordance with the decision of the European Commission on the transfer of personal data from the EU to US companies that have been certified under privacy protection (the certificate is available at the following link: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI).

Google will use this information on our behalf to anonymize your use of our website, compile site activity reports, and provide us with other services related to site activity and internet usage.

You can prevent the collection of data generated by the cookie (including the shortened IP address) and your use of the website, as well as the processing of this data by Google by uploading.

Upon each visit to our website, the relevant data concerning the process is temporarily stored in a log file (Server Log Files) and processed. The following information is logged:

  • type and version of the web browser used;
  • operating system utilized;
  • referrer URL category;
  • hostname of the access terminal;
  • date and time of the server request;
  • IP-address.

An IP-address represents the numerical designation of the technical device, including computers and mobile devices, that is used to access the internet and our website. It enables communication between computers and servers. Processing of this server log data is necessary for website analysis and improvement, as well as system security.

If you have any questions about the use of your Personal Data, we are happy to provide information.

In addition, you have the right to rectification (Art. 16 GDPR), deletion (Art. 17 GDPR), restriction of processing (Art. 18 GDPR), objection (Art. 21 GDPR) and data portability (Art. 20 GDPR), but no less, in accordance with the law or rights.

In any case, please contact us info@dhmgroup.com

If you need more information about your privacy rights or wish to file a complaint, please contact your local data protection authority.

We reserve the right to modify this Privacy Policy periodically. The updated version will be published on this website with the current date. Therefore, we recommend that you revisit the Privacy Policy each time you use the website.

Access to the http://dhmgroup.com website and the use of any collected data are subject to the Privacy Policy published in the relevant section.

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